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Old May 7th 07, 03:29 AM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default Outlook 2007 & Vista

Control panel, mail - create a new profile.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

"Fran" wrote in message
...
I have a Gateway laptop that came with MS Works. I purchased an upgrade MS
Office 2007 disk. Everything else works fine, except Outlook. It begins to
load with a "Configuring Outlook" box. "MigratingAccont Settings" is in
bold,with "Migrating Preferences" and "Importing User Data" below. It
never changes. I have let it "run" for 24 hours with no change. I can
only close it by using Task Manager which shows that it is not responding.

Any suggestions?

Thanks,
Fran


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