Is the Control Panel you refer to in Outlook? If so, it is unaccessible,
since it never gets past the automatic "Configuring Outlook" and Not
Responding.
Fran

"Diane Poremsky [MVP]" wrote in message
...
Control panel, mail - create a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Fran" wrote in message
...
I have a Gateway laptop that came with MS Works. I purchased an upgrade
MS Office 2007 disk. Everything else works fine, except Outlook. It
begins to load with a "Configuring Outlook" box. "MigratingAccont
Settings" is in bold,with "Migrating Preferences" and "Importing User
Data" below. It never changes. I have let it "run" for 24 hours with no
change. I can only close it by using Task Manager which shows that it is
not responding.

Any suggestions?

Thanks,
Fran