Connector still asking for subscription
Yes I have. Actually, they eventually sent me to this forum. Email is the
only support option for anything other than billing inquiries. So, since
they have not been able to help, I am trying this as a last resort.
I have even talked to the outlook software support staff about this exact
issue.
-Aaron
"Milly Staples [MVP - Outlook]" wrote:
Have you talked to the Hotmail Plus support staff yet?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, donnythebowler asked:
| I just signed up for Hotmail Plus 2 days ago. I am trying to connect
| my Hotmail to Outlook 2007 using the Outlook Connector plug-in. It
| is still informing me that I need a subscription. I thought I was
| obtaining a subscription by signing up for Hotmail Plus. The popup
| that is displayed says "Outlook Connector is available only to
| subscribers. Do you want to subscribe now?" Clicking yes just opens
| up the help file. Clicking no just dismisses the popup. The
| Connector log file has a bunch of messages similar to:
|
| "Time: 5/3/2007 7:49:15 AM
| Error in Calendar
| Outlook Connector is available only to subscribers."
|
| I have recently installed the Outlook Connector plug-in for Outlook
| 2007.
| I am trying this on Vista and I am using Outlook 2007.
|
| When I add my Hotmail Plus account information *without* using the
| Outlook Connector, it works just fine. The problem is that it is a
| normal HTTP account and the contacts and calendar are not
| synchronized (because Outlook Connector is not being used). The
| problems occur only when I try to use Outlook Connector.
|
| I have tried the Outlook Connector on a Windows XP machine running
| Outlook 2003. I saw the same problem. I installed an update that
| was recommended (KB904942) and tried again (on the XP machine) and
| saw the same problem. So, it appears that the hotfix did not solve
| the issue even on XP.
|
| Thanks.
|