That link is for GSM phones... I am using Verizon Wireless which is CDMA. I
don't know if that makes any difference. Do you?

"Milly Staples [MVP - Outlook]" wrote:

Are you using this one?
http://www.microsoft.com/downloads/d...DisplayLang=en

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, The IT Wizard asked:

| I am having the same problem on a Vista OS using Outlook 2007 and the
| SMS addin. I tried the same addin using Outlook 2007 on a WinXP Sp2
| OS and had no problems with the Mobile Address Book. I think the
| addin is not compatible with Vista.
|
| "dc" wrote:
|
|| I am using Office Professional 2007 and I setup SMS Link with my
|| Sprint PCS service. I like to send and receive SMS messages to
|| mobile phones directly from Outlook, but I can't use the Mobile
|| Address Book. I believe the problem is with the Mobile Address Book
|| that gets created once you setup SMS Link, as it won't let me access
|| the Mobile Address Book without giving me the following message:
||
|| Microsoft Office Outlook has encountered a problem and needs to
|| close. We are sorry for the inconvenience.
||
|| I tried removing the Mobile Address Book and then reinstalling SMS
|| Link, but the same problem remains. I also tried to setup a Mobile
|| Address Book manually, but still no luck. I have tried to access
|| the Mobile Address Book by going to Tools-Address Book, then
|| selecting Contacts (mobile) and I have gone to File-New-Text
|| Message, but as soon as I click on "To" or Address Book, it gives
|| the "encountered a problem" message and restarts Outlook.
||
|| Any ideas on how to resolve this problem?