You might want to include some actual information with your post such as
Outlook version, information store, where the user is typing initials and
what you imagined should happen when they did. Neither autoresolution nor
autocompletion uses initials. To what could you possibly be referring when
you are expecting a "name to pop up?"
--
Russ Valentine
[MVP-Outlook]
"jivester" wrote in message
...
When using Outlook, The users should only have to type in their initials,
such as LIB for Larry I. Baker, and the name should pop up. Instead, LB
is
the only thing that works for this user, and DMA instead of DAM. The user
accounts are input correctly but this problems affects all mail accounts
and
I can't figure out how to correct it. Any help would be greatly
appreciated.