I just spoke with BellSouth Support....they directed me to call Microsoft.
I'm not hopeful here for solution.

Do any of you also use the BellSouth Security package with your DSL? I do
and wonder if that is the problem since the BellSouth WebMail allows the
attachments to come through.


"sg1223" wrote:

Follow up.......I was able to send an e-mail from my work account
(non-BellSouth, non-Yahoo) to my BellSouth account. The result: I received
the attachment just fine. I then logged onto my Yahoo account and sent the
same e-mail with attachment from my Yahoo account to BellSouth. The result:
NO ATTACHMENT. The two e-mails are both similar in size at ~80KB.
I had yet another friend e-mail me from his Yahoo account....I did not get
the attachment.
More information: if I log onto the BellSouth Web Mail site and retrieve my
messages, I AM able to get the attachments through. It is only when I then
download them using Outlook Express that I have the problem of the
disappearing attachments.
Technically, I have no idea what is going on here. I hope that some of you
more IT savvy people can help us out!
Thanks!

"sg1223" wrote:

John B:

It's not just you. I have had the same problem you describe for ~2 weeks
now. My problem appears to be only from a Yahoo account (I receive
attachments from other domains without problems). One day, I received his
Yahoo attachments just fine, and now I only get a message stating something
like "Forwarded message attached" but no attachment. Also, the size of the
e-mail (very large 4M) indicates that there IS an attachment, but nothing.
In addition, he is e-mailing to a different BellSouth account and she is
having problems receiving as well. No one else receiving e-mail from the
Yahoo account (i.e. non-BellSouth users) appear to have this problem.
I have BellSouth DSL with their Internet Security package.
I am still not convinced that the problem is Outlook. I have not called
BellSouth yet but will tonight.
Thanks for the original post. Hopefully we will have an answer soon.

"John B" wrote:

Through Apr 27 I could open attachments of all types in OE from Yahoo email
subscribers to my bellsouth.net address. Starting Monday I could not, and
this is true for both of my conputers as well as a next door friend who has
bellsouth.net email service. The problem quickly isolates to OE (even though
it involves at least 3 different computers and two different bellsouth
addresses). The reason is because I can get the attachments and open them
when I go to the bellsouth web-based email site, but when I access the emails
with OE, there is not even an indication that an attachment was included. So
far, the attachments that failed were .doc, .pdf, and .jpg.
There is a twist in this and that is that I can send and receive emails
with attachments to my self OK
I unchecked the "Do not allow attachments ...." block in my Security
settings, and that had no effect. I thought maybe an automatic upgrade may
have caused the problem, but then I tried the OE software on my laptop which
had not been turned on since before Apr 27, and had the same problem.
I called yahoo tech support and they said it had to be my problem. I
called bellsouth tech support and they it was my problem also.
Any ideas would be appreciated
--
John B