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Old May 8th 07, 01:32 PM posted to microsoft.public.outlook.contacts
Brian Tillman
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Posts: 17,452
Default Cant add or delete Outlook Address Book (Outlook 2000)

sally wrote:

Russ - the problem is that nothing is showing up in the boxes to
select Contacts as an address book, which is what I described. Also,
in the properties, the check box "Show this folder as an e-mail
address book" is there but I am not able to get into it to check it
as it is disabled. This is my whole problem.


As Russ said, you must remove the Outlook Address Book service from your
mail profile (if it's there) and then add it in again.

In ToolsServices, if you see "Outlook Address Book", select it and click
Remove (or Delete - I don't remember the exact name of the button). Stop
and restart Outlook. Then click ToolsServices and add it in again. Stop
and restart Outlook one more time. You should now be able to click the
check box you mentioned.

See http://support.microsoft.com/kb/197577/en-us
--
Brian Tillman

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