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  #55  
Old May 9th 07, 06:17 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ken
external usenet poster
 
Posts: 458
Default unable to compact all folders in OE

Yes it did.

Great.

Now lets try importing just a few folders at a time with compacting after
each import.

What we are looking for is to have the compacting fail. When it fails this
should give us a indication where to look for the problem.

In your new identity on the File menu select Import, on it's expanding menu
choose Messages.

This will produce the Outlook Express Import dialog wizard window. In this
window select Microsoft Outlook Express 6, then click Next. In this window
choose the identity that has been causing the problem, click OK. This window
displays the location, click Next. This window is where individual folders
can be selected. Hold down the Ctrl key then click each of the first five
folders listed, this should show them highlighted, click Next. This window
should indicate import was successful, click Finish.

Now try compacting all folders.

Did the compact complete without problems?

If yes, import the next five folders, compacting after each import, until
there is a failure.

Ken

"marrie" wrote in message
...
| Yes it did.
|
|
| "Ken" wrote in message
| ...
| Hello Marie,
|
| Perhaps we can try to trouble shoot the problem.
|
| For this test I do not want you to use any of your existing identities
or
| folders.
|
| Create a new Identitiy.
|
| Open this new Identity.
|
| On the menu bar choose File, then on it's menu select Folders, on it's
| expanding menu choose Compact All Folders.
|
| Did the compact complete without problems?
|
| Ken
|
|
|

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