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  #56  
Old May 9th 07, 06:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
marrie
external usenet poster
 
Posts: 74
Default unable to compact all folders in OE

and id there are sub folders underneath lets say my misc or friends folders?
still 5 at a time?
SA&G

Ken wrote:
: Yes it did.
:
: Great.
:
: Now lets try importing just a few folders at a time with compacting
: after each import.
:
: What we are looking for is to have the compacting fail. When it
: fails this should give us a indication where to look for the problem.
:
: In your new identity on the File menu select Import, on it's
: expanding menu choose Messages.
:
: This will produce the Outlook Express Import dialog wizard window.
: In this window select Microsoft Outlook Express 6, then click Next.
: In this window choose the identity that has been causing the
: problem, click OK. This window displays the location, click Next.
: This window is where individual folders can be selected. Hold down
: the Ctrl key then click each of the first five folders listed, this
: should show them highlighted, click Next. This window should
: indicate import was successful, click Finish.
:
: Now try compacting all folders.
:
: Did the compact complete without problems?
:
: If yes, import the next five folders, compacting after each import,
: until there is a failure.
:
: Ken
:
: "marrie" wrote in message
: ...
: | Yes it did.
: |
: |
: | "Ken" wrote in message
: | ...
: | Hello Marie,
: |
: | Perhaps we can try to trouble shoot the problem.
: |
: | For this test I do not want you to use any of your existing
: | identities or folders.
: |
: | Create a new Identitiy.
: |
: | Open this new Identity.
: |
: | On the menu bar choose File, then on it's menu select Folders,
: | on it's expanding menu choose Compact All Folders.
: |
: | Did the compact complete without problems?
: |
: | Ken


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