unable to compact all folders in OE
The choice is yours, remember you are importing to find a problem.
I suggested five folders, you can import more or less folders, the object is
to have the failure occur then isolate it to which of those last imported
folders is causing the problem. I picked five folders at a time, you can
choose a different number if you want.
Ken
"marrie" wrote in message
...
| and id there are sub folders underneath lets say my misc or friends
folders?
| still 5 at a time?
| SA&G
|
| Ken wrote:
| : Yes it did.
| :
| : Great.
| :
| : Now lets try importing just a few folders at a time with compacting
| : after each import.
| :
| : What we are looking for is to have the compacting fail. When it
| : fails this should give us a indication where to look for the problem.
| :
| : In your new identity on the File menu select Import, on it's
| : expanding menu choose Messages.
| :
| : This will produce the Outlook Express Import dialog wizard window.
| : In this window select Microsoft Outlook Express 6, then click Next.
| : In this window choose the identity that has been causing the
| : problem, click OK. This window displays the location, click Next.
| : This window is where individual folders can be selected. Hold down
| : the Ctrl key then click each of the first five folders listed, this
| : should show them highlighted, click Next. This window should
| : indicate import was successful, click Finish.
| :
| : Now try compacting all folders.
| :
| : Did the compact complete without problems?
| :
| : If yes, import the next five folders, compacting after each import,
| : until there is a failure.
| :
| : Ken
| :
| : "marrie" wrote in message
| : ...
| : | Yes it did.
| : |
| : |
| : | "Ken" wrote in message
| : | ...
| : | Hello Marie,
| : |
| : | Perhaps we can try to trouble shoot the problem.
| : |
| : | For this test I do not want you to use any of your existing
| : | identities or folders.
| : |
| : | Create a new Identitiy.
| : |
| : | Open this new Identity.
| : |
| : | On the menu bar choose File, then on it's menu select Folders,
| : | on it's expanding menu choose Compact All Folders.
| : |
| : | Did the compact complete without problems?
| : |
| : | Ken
|
|
|