Ok.I found one of hte folders, I think. I can't drag the banner thing out of
rhe way as my screen reader won't let me find it, but it says the same
message and it was in one of my friends folders. Funny. that one didn't have
a problem before.
marrie


"Ken" wrote in message
...
Yes it did.

Great.

Now lets try importing just a few folders at a time with compacting after
each import.

What we are looking for is to have the compacting fail. When it fails
this
should give us a indication where to look for the problem.

In your new identity on the File menu select Import, on it's expanding
menu
choose Messages.

This will produce the Outlook Express Import dialog wizard window. In
this
window select Microsoft Outlook Express 6, then click Next. In this
window
choose the identity that has been causing the problem, click OK. This
window
displays the location, click Next. This window is where individual
folders
can be selected. Hold down the Ctrl key then click each of the first five
folders listed, this should show them highlighted, click Next. This
window
should indicate import was successful, click Finish.

Now try compacting all folders.

Did the compact complete without problems?

If yes, import the next five folders, compacting after each import, until
there is a failure.

Ken

"marrie" wrote in message
...
| Yes it did.
|
|
| "Ken" wrote in message
| ...
| Hello Marie,
|
| Perhaps we can try to trouble shoot the problem.
|
| For this test I do not want you to use any of your existing identities
or
| folders.
|
| Create a new Identitiy.
|
| Open this new Identity.
|
| On the menu bar choose File, then on it's menu select Folders, on it's
| expanding menu choose Compact All Folders.
|
| Did the compact complete without problems?
|
| Ken
|
|
|