Ok.I found one of hte folders, I think.

In this new identity, delete this problem folder.

Compact all folders.

Did they compact?

Ken

"marrie" wrote in message
...
| Ok.I found one of hte folders, I think. I can't drag the banner thing out
of
| rhe way as my screen reader won't let me find it, but it says the same
| message and it was in one of my friends folders. Funny. that one didn't
have
| a problem before.
| marrie
|
|
| "Ken" wrote in message
| ...
| Yes it did.
|
| Great.
|
| Now lets try importing just a few folders at a time with compacting
after
| each import.
|
| What we are looking for is to have the compacting fail. When it fails
| this
| should give us a indication where to look for the problem.
|
| In your new identity on the File menu select Import, on it's expanding
| menu
| choose Messages.
|
| This will produce the Outlook Express Import dialog wizard window. In
| this
| window select Microsoft Outlook Express 6, then click Next. In this
| window
| choose the identity that has been causing the problem, click OK. This
| window
| displays the location, click Next. This window is where individual
| folders
| can be selected. Hold down the Ctrl key then click each of the first
five
| folders listed, this should show them highlighted, click Next. This
| window
| should indicate import was successful, click Finish.
|
| Now try compacting all folders.
|
| Did the compact complete without problems?
|
| If yes, import the next five folders, compacting after each import,
until
| there is a failure.
|
| Ken
|
| "marrie" wrote in message
| ...
| | Yes it did.
| |
| |
| | "Ken" wrote in message
| | ...
| | Hello Marie,
| |
| | Perhaps we can try to trouble shoot the problem.
| |
| | For this test I do not want you to use any of your existing
identities
| or
| | folders.
| |
| | Create a new Identitiy.
| |
| | Open this new Identity.
| |
| | On the menu bar choose File, then on it's menu select Folders, on
it's
| | expanding menu choose Compact All Folders.
| |
| | Did the compact complete without problems?
| |
| | Ken
| |
| |
| |
|
|
|