I've been following this with interest as we have the exact same problem, but
with Outlook 2002 SP3 and Windows 2000 Professional SP4 - i.e. can only
sen/receive emails after a re-boot, but not after a logoff or change of user.
I have tried using Add/Remove Programs to remove the April updates
(KB930178, 931784 & 932168 (931261 didn't apply to W2000)), but this didn't
help, and I'm not sure there is a facility to do a system restore on Windows
2000 (does anyone know of a way?). I ran Microsoft Update last night & it
came up with 10 priority updates (including the 3 I had just removed), so I
switched of AV, as recommended, and installed all of them. None of this has
made any difference. Does anyone have any advice on how I can fix this
problem on Windows 2000, please? Having to re-boot for each change of user,
just to pick up our emails is maddening, to say the least!

Thanks in anticipation!

"Carole" wrote:

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.