I am helping a friend set up her Outlook 2007 (she used to use Outlook
Express). I'm kind of in the dark because I don't use Outlook myself. In
OE, she would switch identities, using her main identity setup with her own
personal e-mail from her own host service, but she also received e-mail from
two different addresses from a different host for a volunteer group she is
in. Do I set up a new profile for her (under control panel), or a new
account? And does she have to close Outlook each time before she switches to
the new account/profile to check/send mail?

I'm sorry I'm so clueless.....