Alex wrote:

If they attach a file from the "my documents" folder via the paperclip
button they get "access denied" (note files from other network drives
actually work). However can work around this by dragging an attachment
from the "my documents" folder area onto the message itself and it
works without a problem.

Sounds to me like the browser widget is trying to browse through a folder to
which they have no access, but if they drag from the directory containing
file they wish to attach, there's no problem because there's no browsing
going on. I don't believe this is an Outlook problem, but is a Windows
problem. DO they have any network drives attached?
--
Brian Tillman
--
Brian Tillman