That's the default icon for any custom form. If you want a different icon, set it on the (Properties) page in design mode. Note, thought, that custom message forms cannot show different icons for read, forwarded, etc. You may need to consider using some other way to create an "audit trail."
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"fitzpatr" wrote in message ...
Yes, it is published to the organizational forms library. When I mean by
"sends as a post" Is that when it is received, the icon beside the received
item shows as a pushpin in a note (post). Once it gets forwarded, it shows up
an an envelope (message). The significance to this is that all the completed
forms end up in a public folder and get forwarded on from there. They need
them to come in as messages because they use the envelope icon as an audit
trail per se'. They can see if it has been read, forwarded etc..... When it
shows up as a post they don't have the audit trail available. I hope that
makes sense. Thanks for your help, Sue. -Jerry

"Sue Mosher [MVP-Outlook]" wrote:

What do you mean by "sends as a post"?

Is the form published to the Organizational Forms library? If not, it's not likely to work.

"fitzpatr" wrote in message ...
I have a form that is used to transmit repair call info to our technicians. I
am having an issue with the form. The problem is that when the form is sent
it sends as a post instead of sending as a message. I have it set to forward
as a message, but I don't know how to have it send as a message when the form
is initially used. Any help anyone can provide would be appreciated. Thanks.
-Jerry