The traveling settings allow you to access the SMTP server when you are
outside the Comcast domain. The regular port configuration usually only
works if you are connected to the Comcast network (at home, for example). As
far as I know, the traveling configuration is a permanent feature. I found
the information on this in the FAQ on the Comcast help section under email.

RB
"jrl" wrote in message
...
Roger B.,

That worked...what is a 'traveling' option... Is this a long term fix?

Thanks...

Jack


"Roger B" wrote in message
...
Have you tried the "traveling" option (authentication turned on, port
465, SSL checked)? Also, can you ping the smtp address?

RB

"jrl" wrote in message
...
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,


"Laura" wrote in message
...
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'

--
Laura Rooke
MVP - Mobile Devices