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Old May 28th 07, 06:12 PM posted to microsoft.public.outlook.installation
Milly Staples [MVP - Outlook]
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Posts: 4,696
Default Outlook disappeared and won't re-install

And, since this is an Enterprise DVD - available only to corporations - the OP's IT dept. should be able to help as well.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DL asked:

| As far as I'm aware installation problems (office) will qualify for
| free MS support
| via phone or email
|
| "tigar" wrote in message
| ...
|| Thanks, DL. One of the first things I tried was Office repair using
|| the DVD but it didn't address the problem.
||
|| I am puzzled as to why the Office installation wizard shows Outlook
|| with the 'Not Available' text when running the setup on the DVD. My
|| original install of Outlook 2007 was from this Office Enterprise
|| 2007 DVD. All the other products still show as available in the
|| install wizard.
||
|| "DL" wrote:
||
||| You could try an Office repair, with the DVD, it 'might' help,
||| otherwise I believe you would qualify for free MS support
|||
||| "tigar" wrote in message
||| ...
|||| I am the only user. In trying to think back through what could
|||| have caused the disappearance of Outlook I recall that I was
|||| suspicious about how Live OneCare was possibly causing
|||| instabilities so I uninstalled it. The system hung during the
|||| uninstall and after an hour I reset. The next day I realized
|||| Outlook was no longer there. I don't know if one event relates to
|||| the other or not. The system instabilities I had experienced have
|||| not returned after removing OneCare.
||||
|||| Is there some kind of registry edit or something that I need to do
|||| to get Outlook to re-install?
||||
|||| "Milly Staples [MVP - Outlook]" wrote:
||||
||||| Have you had little gremlins at your computer or are you the
||||| single user?
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, tigar asked:
|||||
|||||| I installed 32 bit Vista and Office Enterprise 2007. After using
|||||| Outlook 2007 for several weeks without significant issues it
|||||| suddenly seems to have disappeared. No trace of it remains on
|||||| the drive, in 'Programs and Features', or in the Office12
|||||| folder. When I try to reinstall from the DVD it shows Outlook as
|||||| not available.
||||||
|||||| Is there something I can do that will allow Outlook to be
|||||| re-installed?
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