Reets wrote:

We have had tons, (literally every time I
turn around) of problems and tech support was so expensive,
including, importing contacts from *.pst file would import all the
information: names, addresses, phone nos., except the email address!

Importing is fraught with problems. Never import from a PST. You lose
data. Simply open the PST with FileOpenOutlook Data File and copy the
information it contains to where you'd like it.
--
Brian Tillman