Thanks Diane
I had norton on my machine but the guy who was investigating a problem with
the machine hanging took this off and installed AVG. I have now removed this
and reinstalled Norton ( I know norton has its shortcomings but I am used to
it!) - any idea how I stop outlook looking for the AVG add-in?

"Diane Poremsky [MVP]" wrote:

Reinstall Grisoft's antivirus scanner.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"geordieboy" wrote in message
...
I've had to reinstall MSOffice onto my PC. When I open outlook I always
get
an error message - The add-in "C:\PROGRA 1\Grisoft\AVG7\avgxch32.dll"
could
not be installed or loaded. Where do I get this add-in and what does it
do?
Could this be the cause of problems configuring my account?