geordieboy wrote:

I had norton on my machine but the guy who was investigating a
problem with the machine hanging took this off and installed AVG. I
have now removed this and reinstalled Norton ( I know norton has its
shortcomings but I am used to it!) - any idea how I stop outlook
looking for the AVG add-in?

With Outlook closed, delete the (hidden) file %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook\extend.dat
--
Brian Tillman