Any electronic addresses that you have entered in your Contacts Folder will
appear in your address book view. If they are not, then you haven't followed
the instructions correctly. You have not posted enough for us to tell what
you are doing wrong. Check some basics:
1. Have you entered electronic addresses in your Contacts Folder and are
they resolved (underlined)?
2. Are you selecting the correct Contacts Folder to view in the address
book? You may have more than one listed there from your previous
unsuccessful efforts. Make sure you are looking at the one into which you
have entered data.
3. Have you restarted Outlook since creating and designating a Contacts
Folder?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
I did follow the instructions (in the link that you posted). The first
time
that I followed those instructions were when they were posted for another
person.I read them, I followed them. Twice. Sometimes Instructions do not
work and the reason needs to be troubleshooted. That is why I am turning
to
this forum. I am trying to understand what it is that I am doing wrong.
To do this I have asked a couple of questions to try to figure out what I
am
doing wrong.
Here is one in response to a statement that you made...
You never use the address book view to create anything or to enter any
data.
I'm not. (not this time around anyway). In the past I have done that.
After
all, there is a "new contact" command in the address book.
QUESTION: So, in the future, when I want to add a contact I need to do so
through the contact button on the left side instead of within the address
book at the top, do I have that right?
The answer to this may stop future problems.
The important question....here are your instructions and my responses
after
attempting them...
As I said, you enter all data in the Contacts Folder. Then you configure
the
address book view to display that folder:
I have what I think is that very folder....located on the left lower pane
between "tasks" and "calender". Is that right?
http://support.microsoft.com/default...Product=ol2002
I have followed the above instructions and created a new address book.
Now I am told to "mark my contact folder for use with my address book"
I have done that. Now, I have a new address book listed under" Outlook
Address Book" in the address book drop- down.
How do I now get the info from the "Contacts" button (over on the left
between Tasks and Calender) into this new address book without re-typing
all
of the information?
I have gone through these steps 3 times now and I cannot get it to work.
Following the instructions does not work. I need help with troubleshooting
the problem. Microsoft documentation is not helping.
I'm sorry that Russ is getting frustrated. Is there someone reading this
that has come upon this same problem that has found a resolution?
"Russ Valentine [MVP-Outlook]" wrote:
Please just read the instructions I posted. It cannot be stated any more
clearly. When you have followed the instructions that are posted, all the
data in your Contacts Folder will appear in the address book view.
Again: the address book contains no data. It is simply a view of the
electronic addresses that reside in your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
"Russ Valentine [MVP-Outlook]" wrote:
You never use the address book view to create anything or to enter any
data.
I'm not. (not this time around anyway). In the past I have done that.
After
all, there is a "new contact" command in the address book.
QUESTION: So, in the future, when I want to add a contact I need to do
so
through the contact button on the left side instead of within the
address
book at the top, do I have that right?
As I said, you enter all data in the Contacts Folder. Then you
configure
the
address book view to display that folder:
I have what I think is that very folder....located on the left lower
pane
between "tasks" and "calender". Is that right?
http://support.microsoft.com/default...Product=ol2002
I have followed the above instructions and created a new address book.
Now I am told to "mark my contact folder for use with my address book"
I have done that. Now, I have a new address book listed under" Outlook
Address Book" in the address book drop- down.
How do I now get the info from the "Contacts" button (over on the left
between Tasks and Calender) into this new address book without
re-typing
all
of the information?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
There is an address book icon in the toolbar at the top of
OL.Hitting
this
button gives me an "address book" window. Onthe right side of this
window
is
a drop down that offers "contacts" or "Outlook Address Book". The
latter,
I
believe is the one that I tried to create using the previous
instructions.
If
I choose this one I am told that "there are no entries in this
address
book".
As far as what i've done to correct the problem.....I tried to drag
and
drop
names from one to the other and I've tried to figure out how to
navigate
to
whereever the target contacts are located in order to make it the
default.
I'm thinking that if it is stored somewhere as say a .PAB, I could
move
it
to
the correct folder that OL goes to for that info. I can't find it.
So,
I'm
reaching out for help.
"Russ Valentine [MVP-Outlook]" wrote:
So let's assume you have a Contacts Folder that is correctly
populated.
Where do these Contacts not appear that you think they should, and
what
have
you done to correct the situation?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
"Russ Valentine [MVP-Outlook]" wrote:
Of course. The address book is just another view of your
Contacts
Folder.
All you need to do is configure it correctly.
http://support.microsoft.com/default...Product=ol2002
Russ,
Thank you for your time and effort, they are really appreciated.
I have already done this instruction set but did it again just
now.I
suppose
that this would work if I were to add new names. Unfortunately,
this
does
not
display the names that I mentioned previously that are within the
"contacts"
button just above "tasks" and below "calendar".
Forgive me, but where in the "Outlook UI" have you seen the term
"Contact
As I mentioned previously, I'm just trying to use the
nomenclature
that
I
see in OL. I see "contacts", "distribution list",.....in the drop
down
of
the
address book when adding a new entry.
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
I understand that. Thank you. As far as "Contact list". I'm
just
trying
to
use the nomenclature that I see in the Outlook UI. Forgive me
if
I
use
terms
incorrectly, I am among those (there seem to be many)that have
a
hard
time
with the realm of (address books, contacts, distribution
lists)
within
Outlook.
Now, I have a "list" of people with phone numbers,addresses
and
email
addresses. That list can be seen if I navigate to the
"contacts"
button
that
is located in the left pane below "calendar" and "mail". I
would
like
that
list, or the info contained in that list to be made available
by
hitting
the
"address Book" button in the toolbar. Is that possible without
re-typing
all
of the information that is contained there?
"Russ Valentine [MVP-Outlook]" wrote:
The term "contact list" has no specific meaning in Outlook.
What
do
you
mean
by it?
You create Contacts in a Contacts Folder in Outlook. You
should
never
try
to
create Outlook contacts via a third party synch program. If
you
have
questions about your synch program, direct them to whoever
supports
that
program.
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
In the past, I have made a couple of contact lists and
tried
to
make
a
couple
of distribution lists. I now want to get rid of all of
those
and
start
fresh.
I have a motorola cell phone and have used "phone tools" to
make
a
new
outlook contact list . Outlook cannot find it I have gone
into
toolsemail
accountsadd/remove directories and mostly got rid of
unwanted
lists.
When
i
use phone tools to try to create a new list, it still
navigates
to
the
old
(deleted?) directories.
If I choose "contacts" in the left pane of the UI I see the
list
that I
would like to use as my address book but cannot figure out
how
to
tell
OL
to
do this.
Thanks for any help.