Has the PC been restarted yet? Is there anything in the application event
viewer?

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Ria" wrote:

Hi

I have a user on office 2000, when she receives email they no longer
show as 'bold' unread messages. Each one comes in as read. manually
right clicking and marking as unread still does not make the message
bold.

this has only started happening for this morning, and I cannot find
the right setting to correct this.

thanks in advance for any help