BCM is an add-on that provides some CRM functions for Outlook. You must have
installed it at some point:
http://office.microsoft.com/en-us/as...505241033.aspx

I agree neither the KB article on migrating data or creating profiles is
entirely clear or entirely accurate, but they usually suffice. About the
only portion that is flat-out wrong is when they tell you to copy your old
PST file to Outlook's default location. You should copy it anywhere BUT that
location. If you copy it to the default location, there's a good chance
you'll overwrite another PST file and corrupt your profile all over again.
--
Russ Valentine
[MVP-Outlook]
"ship" wrote in message
oups.com...



Thanks Russ

I have to say that the instructions DIDNT match the options I was
given on Control Panel - Mail but
I think I've managed to get there in the end.

(Is it because I am still running Windows2000, rather than WindowXP...)

It also moaned at me that it couldnt install the Business Contacts
Manager
for Outlook2003 thing correctly and went into a look restarting and
restarting.

To be honest I'm not completely clear what the later actually is or how
it
works (it came on a CD with msOffice2003) but the error messages have
stopped and the thing is still visible on the LH side...

With thanks


Ship
Shiperton Henethe





Russ Valentine [MVP-Outlook] wrote:
http://support.microsoft.com/default...roduct=out2003

--
Russ Valentine
[MVP-Outlook]
"ship" wrote in message
oups.com...
Crikey - how do I "create a new profile" exactly?

(Yes I was for or less trying to follow the instructions on that page
in any case)

Ship
Shiperton Henethe