Post your Outlook version. Always.
If it is Outlook 2007, this is a well known bug. Create a new profile from
scratch.
--
Russ Valentine
[MVP-Outlook]
"Stilbaai" wrote in message
news

Here is what I have already tried:
Go properties on the contacts tab and tried to tick “Show this folder as
an
Outlook address book” – but the tick box is disabled
Go Tools and then account settings, then on address books try to remove an
reinstall the address book, but the remove button is disabled
I am now out of plans – can anyone think of something else to try?