HI. I have OL2003. The problem I have is that I can not uninstall a previous
version from add/remove list. It is not in the list for me to remove. Yet,
when I try to download the tool, it tells me that I have to remove it! Then
it tells me that I can not remove something that is not installed. Is there a
stray file somewhere that needs to be deleted?

Thanks,

Nick

"Oliver Vukovics" wrote:

Hi Nick,

your Outlook version is?

have a look on this sites:

Outlook 2003:
You may receive a "Could not load backappl.exe Backup Failed!" error message
when you run the Personal Folders Backup tool in Outlook 2003
http://support.microsoft.com/kb/826492/en-us

Outlook 2002:
OL2002: Error Message: Could Not Load Backappl.exe Backup Failed
http://support.microsoft.com/kb/299030/en-us

Maybe it helps.

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com


"Nick" schrieb im Newsbeitrag
...
When I try to backup my outlook, I get an error- "could not load
backappl.exe- Back Up Failed!

I tried to re-install, but it tells me that I have to uninstall previous
version. I can not find it in the add/remove program list. What can I do?

Thanks,

Nick