It makes sense for the Insert tab not to be present on BCM contacts and accounts. Remember that these items are not "real" Outlook contacts. Instead, they are database records that look like Outlook contacts. The database can't store any attachments, so the Insert tab probably is missing to prevent you from adding any.
It seems to me that the remaining question is whether you were missing the Insert tab on contacts in your own default Contacts folder as well.
In any case, since you have an open support incident, you should keep pressing Microsoft to get you back to a state where you have BCM and have the Insert tab in contacts in your default Contacts folder.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
"Remove ABCD from Email address to reply" wrote in message ...
For anyone who has the problem with the insert tab not showing up for
contacts, I thought I might advise you of what has happened to me.
I called Microsoft and it took them about 1.5 hours to "fix" the problem.
What they finally had me do was to delete the addins folder in the registry.
Once they did that, I had the insert tab but Business Contact Manager
disappeared. After several hours on the phone with Microsoft and several
more hours on my own, I still do not have BCM. I have done a repair,
add/remove and a complete uninstall and reinstall and not any closer to a
resolution. The bottom line is terrible Microsoft support and not ownership
by Microsoft for resolving the problem even though they caused it.
I feel better having vented my frustration and don't really expect any help
but if someone has an idea, I am all ears.
--
Neil
"Remove ABCD from Email address to reply" wrote in
message ...
After thinking about it, I agree it has some uses that would be nice.
That being said, how do I get the insert tab to be added to my contacts.
When I installed, I never had any problems or error messages (upgraded
from 2003). Would appreciate any hints. I guess I am also wondering if I
am missing any other tabs in other areas.
--
Neil
"Judy Gleeson (MVP Outlook)" wrote in message
...
I would insert an attachment for many reasons. Here are a few examples:
I send this client a quote for training and attach a hyperlink to the
Quote on the shared drive of the server.
I have a staff member as a Contact and hyperlink thier job description
in.
--
I hope this helps you at least a little bit!
Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
read my articles he www.judygleeson.com
www.acorntraining.com.au
Canberra, Australia
Joseph Joubert
To teach is to learn twice.
"Remove ABCD from Email address to reply" wrote
in message ...
I have an insert tab for calendar and email but not for contacts. Do you
really have an insert tab for contacts - why would you insert an
attachment or signature?
--
Neil
"Judy Gleeson (MVP Outlook)" wrote in message
...
I have one and so should both of you. It's the Tab with Insert Item,
Attachment, Signature etc on it. Quite an important one!
"Remove ABCD from Email address to reply" wrote
in message ...
Why do you think there should be an insert tab, I don't have it in my
Outlook 2007
"mubjo" wrote in message
...
When I click the new contact button and the window opens there
should be
three tabs labeled "Contact", "Insert" and "Format Text". Mine
however, does
not show the "Insert" tab and I can't figure out how to get it to
come up.
Any help would be appreciated. I'm using Windows XP Professional and
Office
Professional 2007.