The icons I attached are the only ones you normally see when using Outlook
Express. Are you using some other mail application? If it is Outlook
Express, try a screen capture and then edit the screen capture using
mspaint.exe to attach the icon to your reply, so that we have some idea of
what you may be talking about. I suspect it may be a digitally signed
message that you do not have a security certificate for, or it could be
caused by an antivirus program scanning email or by a firewall such as Zone
Alarm, but not by Outlook Express.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"colleen" wrote in message
...
Jim, it looks like a padlock.

"Jim Pickering" wrote:

Which of the attached icons does it look like?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"colleen" wrote in message
...
In my inbox, I have some emails that have a lock next to them. When I
try
to
delete them, I get the message "This message could not be deleted".
The
lock
looks like a padlock and is next to the columns for flagging and
attachments.
Any help would be appreciated.
Colleen