No one here has a personal agenda, but I currently suggest Avast, (free), or
Nod32, (not free).

Norton and McAfee have a long history of not being compatible with OE and I
would never have either on a machine of mine. Some /lucky/ people have had
Norton or McAfee for a long time an refuse to believe that their luck with
those programs can change.

Regardless of the AV program you use, you should never have e-mail scanning
in use with OE.

That said, there are a number of reasons for seeing and error message
containing 0x800cccoe.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Jerry R" Jerry wrote in message
...
I was experiencing a similar error. My wife was also having problems using
Netscape. I searched a lot of posts on this site and followed a lot of
advice--reparing a winsock, checking settings, etc... I even called
Microsoft
and my internet provider.

One thread dated back to April and indicated Norton Internet Security was
interfering with a Windows update. Some users uninstalled the updates from
April and reinstalled them with NIS shut off. That didn't work for me.
However, I uninstalled NIS altogether and replaced it with Avast, a free
anti-spam recommended on this site.

Since then, I've had no problems connecting to email.
If you search for error code 0x800CCC0E, you'll see the thread with 61
posts.

Hope this helps.
"Frank Saunders, MS-MVP OE/WM" wrote:

"Brian" wrote in message
...
The connection to the server has failed. Account: 'Brian Murray',
Server:
'mail.eim.ae', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10060, Error Number: 0x800CCC0E.

This is the message I get when trying to send mail. When I initially
open
OE and it logs on to the server, it sends any mail fine. It's only
when
it's
been opened and I want to send something that it doesn't go. I have
already
disabled Norton Email scan.

This is usually caused by an anti-spam program or an anti-virus set to
scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names
in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton
and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one
of
those layers. Even if you are not running Email Scanning, your computer
is
protected against viruses that are distributed as email attachments by
NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect
enabled
and run LiveUpdate regularly to ensure that you have the most recent
virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If
you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.