When I click on the e-mail accounts button nothing happens. I am not able to
try to set up a new e-mail account.

"Nelson" wrote:

I updated my computer with XP Small Business and now have 2 outlook icons on
my desktop. If I click on the "old" one I get the message "Cannot start
Microsoft Outlook. Unable to display the selected folder or item. Could not
open the item. Try again." If I click on the "new" icon I get the message
"Unable to open your default e-mail folders. Could not open the item. Try
again.".

Can anyone help me get this straightened out? Do I take Outlook out of the
computer and start again and, if so, how do I reload my data? I use Windows
One Care for my weekly backup so the data is there I assume.

As you can tell I am not very computer literate.