No you didn't mention accounts, that was my mistake. When I try to set up a
new profile (the current one is "outlook") I get the error message "Unknown
error 0x80040154". If I could I would uninstall the outlook and try to
reinstall it but I can't find anywhere where Outlook isn't tied to Office.

"Milly Staples [MVP - Outlook]" wrote:

Did I say to click on the email accounts button? Did I say anything at all about accounts?

Click on the Profiles button to create a new mail profile. Accounts != Profiles.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Nelson asked:

| When I click on the e-mail accounts button nothing happens. I am not
| able to try to set up a new e-mail account.
|
| "Nelson" wrote:
|
|| I updated my computer with XP Small Business and now have 2 outlook
|| icons on my desktop. If I click on the "old" one I get the message
|| "Cannot start Microsoft Outlook. Unable to display the selected
|| folder or item. Could not open the item. Try again." If I click
|| on the "new" icon I get the message "Unable to open your default
|| e-mail folders. Could not open the item. Try again.".
||
|| Can anyone help me get this straightened out? Do I take Outlook out
|| of the computer and start again and, if so, how do I reload my data?
|| I use Windows One Care for my weekly backup so the data is there I
|| assume.
||
|| As you can tell I am not very computer literate.