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Old July 16th 07, 11:49 PM posted to microsoft.public.outlook
Greg Mansius [MSFT]
external usenet poster
 
Posts: 31
Default Junk Mail Filter does not work

Jim,

- Which version of Outlook are you using?

- If you are connecting to an Exchange server, are you in cached mode or
online mode?

- Can you give a example of the entry you have in the Blocked Senders list
and the email address of an item that ends up in the Inbox (instead of the
Junk E-mail folder)?

- Is there an explicit email address for this sender on the Safe Senders
list? Do you see the domain for this sender listed in the Safe Senders list?

- Is the "Also trust email from my Contacts" option enabled on the Safe
Senders tab? If so, is the sender listed in the Contacts folder?

- Do all emails from this sender appear in the Inbox or do some of them get
moved to the Junk E-mail folder?

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

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"Jim Kearns" wrote in message
...
Email address on the blaocked list regularly are put in the inbox and not
in
the junk mail folder. Filter is set to the highest level.

What am I (or MS) doing wrong? How do I fix this?
--
Jim



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