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Old July 17th 07, 11:02 PM posted to microsoft.public.outlook
Jim Kearns
external usenet poster
 
Posts: 3
Default Junk Mail Filter does not work

Greg:

Thanks for the response. I've typed in answers to your questions below in
caps.
--
Jim


"Greg Mansius [MSFT]" wrote:

Jim,

- Which version of Outlook are you using?

OFFICE 2007
- If you are connecting to an Exchange server, are you in cached mode or
online mode?

I DON'T USE EXCHANGE SERVER

- Can you give a example of the entry you have in the Blocked Senders list
and the email address of an item that ends up in the Inbox (instead of the
Junk E-mail folder)?
YES. HERE ARE JUST A FEW:

; ;
; ;


- Is there an explicit email address for this sender on the Safe Senders
list? Do you see the domain for this sender listed in the Safe Senders list?

NO AND NO

- Is the "Also trust email from my Contacts" option enabled on the Safe
Senders tab? If so, is the sender listed in the Contacts folder?

YES AND NO

- Do all emails from this sender appear in the Inbox or do some of them get
moved to the Junk E-mail folder?


ALL. IN FACT IT SEEMS TO ME THAT THE JUNK MAIL FILTER CATCHES VERY FEW IF
ANY.

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
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"Jim Kearns" wrote in message
...
Email address on the blaocked list regularly are put in the inbox and not
in
the junk mail folder. Filter is set to the highest level.

What am I (or MS) doing wrong? How do I fix this?
--
Jim




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