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Junk Mail Filter does not work
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July 19th 07, 02:20 PM posted to microsoft.public.outlook
Greg Mansius [MSFT]
external usenet poster
Posts: 31
Junk Mail Filter does not work
Jim,
thanks for the additional information. I guess we can always assume these
email messages are getting spoofed and they really aren't coming from the
senders you think they are coming from.
If we don't assume they are getting spoofed, you can always try to block the
entire domain. With Outlook 2007, you can block email addresses 3 different
ways:
- To block a single address in the domain, enter the specific address
). This is the method you are currently using.
- To block all address from the parent domain, enter the blocked "address"
in Outlook using the form ". This will block email from
,
, etc. However, it will not block email
from
.
- To block email from anyone at contoso.com (parent and child domains),
enter the blocked "address" in Outlook using the form "contoso.com". Note
the absence of the @ symbol. This will block email from
,
, AND
, etc.
So, you can try modifying your blocked list to see if that improves the
situation.
By the way, are any entries on your blocked list working as expected?
--
Thanks
greg mansius [MSFT]
Microsoft Office Outlook Support
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.
"Jim Kearns" wrote in message
...
Greg:
Thanks for the response. I've typed in answers to your questions below in
caps.
--
Jim
"Greg Mansius [MSFT]" wrote:
Jim,
- Which version of Outlook are you using?
OFFICE 2007
- If you are connecting to an Exchange server, are you in cached mode or
online mode?
I DON'T USE EXCHANGE SERVER
- Can you give a example of the entry you have in the Blocked Senders
list
and the email address of an item that ends up in the Inbox (instead of
the
Junk E-mail folder)?
YES. HERE ARE JUST A FEW:
;
;
;
;
- Is there an explicit email address for this sender on the Safe Senders
list? Do you see the domain for this sender listed in the Safe Senders
list?
NO AND NO
- Is the "Also trust email from my Contacts" option enabled on the Safe
Senders tab? If so, is the sender listed in the Contacts folder?
YES AND NO
- Do all emails from this sender appear in the Inbox or do some of them
get
moved to the Junk E-mail folder?
ALL. IN FACT IT SEEMS TO ME THAT THE JUNK MAIL FILTER CATCHES VERY FEW IF
ANY.
--
Thanks
greg mansius [MSFT]
Microsoft Office Outlook Support
This posting is provided "AS IS" with no warranties, and confers no
rights.
Please do not send email to this address, post a reply to this newsgroup.
"Jim Kearns" wrote in message
...
Email address on the blaocked list regularly are put in the inbox and
not
in
the junk mail folder. Filter is set to the highest level.
What am I (or MS) doing wrong? How do I fix this?
--
Jim
Greg Mansius [MSFT]
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