How many items in the various Junk "lists" do they see when they access
their mailbox using OWA? You should be able to at least view the Safe and
Blocked senders lists in OWA.

You can try the /cleanrules switch. This will delete all rules, so if they
are a "heavy" rules user you might have them export out their rules first.

If the user is in cached mode, do they see the same error if they try to add
a new item to the "blocked senders" list using an Online mode profile?

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

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"Ballinski" wrote in message
...
I have a user that we just setup with Outlook 2007 and was using 2003 that
is
getting the following pop-up message perodically:

Junk Mail Blocked Senders
List - "Cannot add to the server Junk E-Mail Lists, you are over the size
allowed on the server. The Junk Email Filter on the server will be
disabled
until your Junk Email lists have been reduced to the size allowed on the
server. Would you like to manage now?"

The size of his contacts is only 213K and he only has about 12 entries
under
the other tabs in Junk E-Mail. I have cleared out all of the entries and
still get the error. We are on Exchange 2003 SP2. I do not wish to up the
size in the registry on the Exchange server since this is an isolated
issue.
Cany anyone offer any assistance on this?

Thanks.