Try creating a new mail profile. Go to Control Panel and find the Mail
application (it's under User Accounts in Category View), then click Show
Profiles. Create a new profile and tell Outlook to start with that one. If
it works, you can add your old .PST file to it and you're good to go.

--
Jocelyn Fiorello
MVP - Outlook

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"ajoyviv" wrote:

I've installed MS Office XP but when I open Outlook, I get an error message
that the default e-mail folders won't load and then it shuts down. Can
anyone help with this?