Thread: 0x800420CD
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Old July 24th 07, 11:10 PM posted to microsoft.public.outlook
John Murray
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Posts: 4
Default 0x800420CD

Hello to All -

Helping a friend with their Outlook 2003 e-mail, using ATT DSL. The computer
is a Windows XP SP2 machine, and the problems we're having is that it cannot
receive e-mail. The same settings in Outlook Express do work, but nothing
I've been able to think of so far has helped -- new Identity, re-enter the
account from scratch, etc. Here is the entire error message:

Message number 1 could not be retrieved. Account: 'acctname',
Server 'pop.att.yahoo.com', Protocol: POP3, Server Response:
'-ERR problem retrieving message.', Port: 995, Secure(SSL):
Yes, Server Error: 0x800CCC90, Error Number 0x800420CD

Spent over an hour with ATT DSL tech support, but they were not able to find
a solution. Also, webmail does work.

All help greatly appreciated,
John


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