You need to update your version of OE and get the latest patches, but the
problem is likely to be folders.dbx. Delete it and then see if that fixes
it. See
www.oehelp.com/OETips.aspx#7 Also check point 3.
steve
"anon" wrote in message
...
I keep getting - OE has encountered an error and must close.
I have copied one of the error reports (that was sent to MS) below - any
suggestions as to why it keeps failing? And how to fix it?
---copy of report--
?xml version="1.0" encoding="UTF-16"?
DATABASE
EXE NAME="msimn.exe" FILTER="GRABMI_FILTER_PRIVACY"
MATCHING_FILE NAME="msimn.exe" SIZE="60416" CHECKSUM="0x71D69A0B"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="MSIMN.EXE" INTERNAL_NAME="MSIMN" LEGAL_COPYRIGHT="©
2004
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DE1D" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:38"
UPTO_LINK_DATE="08/04/2004 05:58:38" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="msoe.dll" SIZE="1314816" CHECKSUM="0xD6DFE627"
BIN_FILE_VERSION="6.0.2900.3138" BIN_PRODUCT_VERSION="6.0.2900.3138"
PRODUCT_VERSION="6.00.2900.3138" FILE_DESCRIPTION="Outlook Express"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.3138 (xpsp_sp2_gdr.070514-1324)"
ORIGINAL_FILENAME="MSOE.DLL" INTERNAL_NAME="MSOE" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x147AE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3138"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3138" LINK_DATE="05/16/2007 15:12:02"
UPTO_LINK_DATE="05/16/2007 15:12:02" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="msoeres.dll" SIZE="2479616" CHECKSUM="0x752385C1"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="MSOERES.DLL" INTERNAL_NAME="MSOERES" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x25FEA8" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:58:51"
UPTO_LINK_DATE="08/04/2004 07:58:51" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="oeimport.dll" SIZE="104448" CHECKSUM="0x20F1DA64"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Mail
Import & Export" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="OEIMPORT.DLL" INTERNAL_NAME="OEIMPORT"
LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x256B8" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:35"
UPTO_LINK_DATE="08/04/2004 07:57:35" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="oemig50.exe" SIZE="60416" CHECKSUM="0xDB61F5AB"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express
Migration
5.0" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="OEMIG50.EXE" INTERNAL_NAME="OEMIG50" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1918A" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:42"
UPTO_LINK_DATE="08/04/2004 05:58:42" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="oemiglib.dll" SIZE="35328" CHECKSUM="0x12ADE8F3"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft Outlook
Express
Migration Library" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="OEMIGLIB.DLL" INTERNAL_NAME="OEMIGLIB"
LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xCBF9" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:36"
UPTO_LINK_DATE="08/04/2004 07:57:36" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="setup50.exe" SIZE="73216" CHECKSUM="0xA78C58B"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Setup
Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2180
(xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="SETUP50.EXE"
INTERNAL_NAME="SETUP50" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights
reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DAF5"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:33"
UPTO_LINK_DATE="08/04/2004 05:58:33" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="wab.exe" SIZE="46080" CHECKSUM="0x29E15FAE"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Address Book"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="WAB.EXE" INTERNAL_NAME="WAB.EXE" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xECBB" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:29"
UPTO_LINK_DATE="08/04/2004 05:58:29" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="wabfind.dll" SIZE="32768" CHECKSUM="0xAA31F3E8"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Find People"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="WABFIND.DLL" INTERNAL_NAME="WABFIND.DLL"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAAD3"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:39"
UPTO_LINK_DATE="08/04/2004 07:56:39" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="wabimp.dll" SIZE="85504" CHECKSUM="0x11D3078F"
BIN_FILE_VERSION="6.0.2900.3138" BIN_PRODUCT_VERSION="6.0.2900.3138"
PRODUCT_VERSION="6.00.2900.3138" FILE_DESCRIPTION="Microsoft WAB
Importer/Exporter" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.3138 (xpsp_sp2_gdr.070514-1324)"
ORIGINAL_FILENAME="WABIMP.DLL" INTERNAL_NAME="WABIMP.DLL"
LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DAD7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.3138"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.3138" LINK_DATE="05/16/2007 15:12:08"
UPTO_LINK_DATE="05/16/2007 15:12:08" VER_LANGUAGE="English (United States)
[0x409]" /
MATCHING_FILE NAME="wabmig.exe" SIZE="30208" CHECKSUM="0x1D5ABA9C"
BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180"
PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft (R) Address
Book Import Tool" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Microsoft® Windows® Operating System"
FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="WABMIG.EXE" INTERNAL_NAME="WABMIG.EXE"
LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x15C7B" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2180"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:28"
UPTO_LINK_DATE="08/04/2004 05:58:28" VER_LANGUAGE="English (United States)
[0x409]" /
/EXE
EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY"
MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" /
/EXE
EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"
MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6"
BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119"
PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API
Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows®
Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53"
UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States)
[0x409]" /
/EXE
/DATABASE