Click the Edit menu and then Purge Deleted Items.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"crystalkitty89" wrote:

So I actually have to go into the other e-mail to purge the e-mail? Is there
not a way to purge them within the outlook program?



"Vanguard" wrote:

"crystalkitty89" wrote in message
...
I have deleted a message in my inbox, but it won't go away... It just
appears
to have a line through it. How do I make it permanently go away and I
never
see it again? I have tried emptying the deleted items folder but it
doesn't
work. Please help.

You are using an IMAP4 account instead of POP3. With IMAP4, yanking a
new mail leaves it on the server (so another IMAP4 client accessing the
same account can get that same message, like when you are travelling).
Deleting a message in an IMAP4 only marks it deleted hence the red line.
You will actually have to Purge the delete-marked items from your IMAP4
(to get rid of them up on the mail server).

From Microsoft's huge support knowledgebase at
http://support.microsoft.com:

http://support.microsoft.com/kb/195371/en-us
http://support.microsoft.com/kb/287574/en-us