Thanks, Jane - our problem turned out to be one message "stuck" in the
server mailbox. We purged that mailbox and now everything seems to be
working properly.

Appreciate your help,
John Murray

"Jane" wrote in message
...
By the way this is not an isolated incident. 2 people called and asked if
I
could help them with a similar problem. They both had everything up and
running for quite some time, made no settings changes and this morning can
send but not receive email while using Outlook.

Their error message was:
! Task 'pop.att.yahoo.com - Receiving' reported error (ox80042110): 'Your
POP3 server is providing inconsistent information. The number of messages
returned by the STAT command does not match the number of items returned
by
the UIDL or LIST commands. Contact your POP3 or Internet service
provider.'

"Brian Tillman" wrote:

John Murray wrote:

Helping a friend with their Outlook 2003 e-mail, using ATT DSL. The
computer is a Windows XP SP2 machine, and the problems we're having
is that it cannot receive e-mail. The same settings in Outlook
Express do work, but nothing I've been able to think of so far has
helped -- new Identity, re-enter the account from scratch, etc. Here
is the entire error message:
Message number 1 could not be retrieved. Account: 'acctname',
Server 'pop.att.yahoo.com', Protocol: POP3, Server Response:
'-ERR problem retrieving message.', Port: 995, Secure(SSL):
Yes, Server Error: 0x800CCC90, Error Number 0x800420CD

Spent over an hour with ATT DSL tech support, but they were not able
to find a solution. Also, webmail does work.

Whether or not webmail works has no bearing on the issue. Enable
diagnostic
logging in Outlook and see what's transpiring between it and the server.
http://support.microsoft.com/kb/831053/en-us
--
Brian Tillman