Hi:
There are three computers in my household.

Our 'Third' computer has a strange problem regarding 'Switching Identity' on
Outlook Express.
when changing from Main Identity to others, 2,
.... it's needed to get in the next identity
by taking *Five* different steps/screens.

(1) Your are currently connected to the Internet. Do you want to keep the
current connection for the next identity, .... click, "YES"
(2) Would you like to hang up the modem before going off line? .... click
"NO"
(3) Norton AntiSpam has finished configuring Outlook Express. Outlook
Express will now be restarted, .... click, "OK"
(4) Would you like to hang up the modem before going offline? .... click,
"No"
(5) Norton AntiSpam has restarted. .... click, 'OK'
Then, *Finally* came to the next identity, ... i.e. from 'Main Identity' to
'next Identity/George'

However, other 'two' compters take only 'One" step to get in 'next
identity,'
that is,
(1) Your are currently connected to the Intenet. Do you want to keep the
current connection for the next identity, .... click "YES"
Afterward, 'Next Identity' came to the screen.
The 'Two' computers takes only 'One' step to get in the next identity,
however, third computer takes *Five* steps to get in the next identify.

*Note* The 'Two" computers had already 'Norton Anti-Spam' before created 3
different
identities. Only 'Third' computer did NOT have 'Norton Anti-Spam' before
created
3 different identities. I installed 'Anti-Spam' on the 'third' after created
3 different identities.

*Why does this happen on the 'Third' Compter?*
It's terrible to go through those 'five' steps to get in the next identity.

Thanks for your help GREATELY.