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Old July 29th 07, 09:10 PM posted to microsoft.public.outlook
U ARE WRONGO
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Posts: 2
Default Why do I keep getting told that outlook.ost is not a offline f

Thanks! - That almost ansewrs my question, just...when i do what you say, it
tells me "Before deleting the e-mail account containg _____, you must create
a new location for your data. To create a new data location, open the Account
Settings dialog box [which, thanks to your instructions, is already open,]
click the Data Files tab, [which I did,] and then click Add." My questoin i
just, once I click Add, then I selcted personal folder 97-2002. It then asked
me to save it, so I just saved it in the folder where it took me (it was in
the Outlook folder, where the Accounts folder is.) I then went back and
deleted the e-mail. But now, do I need to keep that personal folder, or is it
safe to get rid of it?
Many Thanks.

"Milly Staples [MVP - Outlook]" wrote:

Go to Control Panel-Mail Icon-Accounts. Remove the Exchange account if you are no longer using it. Install your POP3 or IMAP account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, U ARE WRONGO asked:

| Whenever I open Outlook, the Configuring Outlook Accounts window
| opens, and I also get the message "The connection to microsoft
| exchange is unavailable Outlook must be online or connected to
| complete this action."
| When I click OK for this, a Microsoft Exchange window then pops up
| which asks me for the Microsoft Exchange Server, and also for
| "mailbox" with the Check Name button beside it. The information in
| these boxes is from an attempt a long time ago to set up my Web
| Exchange Account with Outlook - but it didn't work, and quite
| frankly, that isn't a big deal for me.
| So, having no other option, I just click OK. (note: Even if I clear
| noth fields, the same following thing happens.) An error message then
| pops up saying "Cannot open your default E-Mail folders. The file
| C:\Users\Khamis\AppData\Local\Microsoft\Outlook/outlook.ost is not a
| offline folder file." When I click OK to this message, Outlook simply
| closes. Help! If I go thtough this process from the Send an E-Mail
| button in word, then at the end, I get the error "Word couldn't send
| Mail because of MAPI failure - "Unspecified Error."
| (P.S. Sorry about the name...)

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