Why did you create an old format .pst file? Yes, you will need to keep it, don't delete it.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, U ARE WRONGO asked:

| Thanks! - That almost ansewrs my question, just...when i do what you
| say, it tells me "Before deleting the e-mail account containg _____,
| you must create a new location for your data. To create a new data
| location, open the Account Settings dialog box [which, thanks to your
| instructions, is already open,] click the Data Files tab, [which I
| did,] and then click Add." My questoin i just, once I click Add, then
| I selcted personal folder 97-2002. It then asked me to save it, so I
| just saved it in the folder where it took me (it was in the Outlook
| folder, where the Accounts folder is.) I then went back and deleted
| the e-mail. But now, do I need to keep that personal folder, or is it
| safe to get rid of it?
| Many Thanks.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Go to Control Panel-Mail Icon-Accounts. Remove the Exchange
|| account if you are no longer using it. Install your POP3 or IMAP
|| account.
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, U ARE WRONGO asked:
||
||| Whenever I open Outlook, the Configuring Outlook Accounts window
||| opens, and I also get the message "The connection to microsoft
||| exchange is unavailable Outlook must be online or connected to
||| complete this action."
||| When I click OK for this, a Microsoft Exchange window then pops up
||| which asks me for the Microsoft Exchange Server, and also for
||| "mailbox" with the Check Name button beside it. The information in
||| these boxes is from an attempt a long time ago to set up my Web
||| Exchange Account with Outlook - but it didn't work, and quite
||| frankly, that isn't a big deal for me.
||| So, having no other option, I just click OK. (note: Even if I clear
||| noth fields, the same following thing happens.) An error message
||| then pops up saying "Cannot open your default E-Mail folders. The
||| file C:\Users\Khamis\AppData\Local\Microsoft\Outlook/outlook.ost is
||| not a offline folder file." When I click OK to this message,
||| Outlook simply closes. Help! If I go thtough this process from the
||| Send an E-Mail button in word, then at the end, I get the error
||| "Word couldn't send Mail because of MAPI failure - "Unspecified
||| Error." (P.S. Sorry about the name...)