Outlook 2003 SP2 does not allow .oft form template files to be opened directly, for security reasons. Users will need to launch them from the Tools | Forms | Choose Form dialog.

For best results, use .oft files only for backing up your custom forms. Publish the forms you want users to actually use.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


wrote in message oups.com...
I have a form that is posted on a internal company site. Some people
can open the form as a form, and some people open the form looking like
a regular email message.

*Same behavior happens if the form is saved on the Desktop and
double-clicked.
*However; everyone can open Forms as Forms from the Organizational
Forms Library

The OS is XP, some are SP1, some SP2.
Outlook is 2003, some are SP1, some SP2.

I'm still waiting to compile a list but at this point, users with XP
SP2, Office 2003 SP2 open the Form as an Email message; users with XP
SP1 and Office 2003 SP1 open the Form as a Form.

This information may already be out there but I can't find it.

Your help is greatly apprecaited.