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No incoming e=mails
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August 4th 07, 08:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Lofty.
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Posts: 13
No incoming e=mails
"Michael Santovec" wrote in message
...
The SMTP server is for sending, not receiving. The POP3 server is for
receiving.
Does your ISP offer web mail? Can you access that and see your
messages?
The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address
, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values
seem correct, retype them and click APPLY. In the event that the
account settings are corrupted in the registry, it might be necessary
to delete the mail account, restart OE and then set up the account
again. In some cases it might be necessary to set up a new identity
in OE and create the mail account there.
Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password
with Exchange server
http://support.microsoft.com/?kbid=236032
--
Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm
"Lofty." wrote in message
...
In Outlook Express I can send e-mails, but see none coming in,
including those I have sent to myself to test the system. I have
re-input the smtp address 'smtp.freeserve.co.uk" and also tried
substituting that with 'smtp.orangehome.co.uk'
In both cases 'send and receive' produces 'Authorising' and then a
Log-on Dialogue box asks for 'Please enter your user name and
password for the server' . Entering them achieves nothing.
Tried everything short of messing with registry. A 'system restore'
seems to have done the trick. Will it be a permanent solution I
wonder?
Lofty.
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