Email Addresses No Longer Automatically Populate To Box
Ron wrote:
We are using Outlook 2002 on Windows XP SP2. I have several users
that were able to type the first couple of letters of an email
address in the To box when creating an email and have the recipient's
entire email address come up or several that matched the letters
typed in the box. Now for some reason when they try to type the
first few letters of
certain recipients their email address no longer comes up
automatically like it did before. Even if they retype the entire
address it will not automatically populate the To Box the next time
they try it. What would cause this to happen and how can I repair it?
If it used to work and no longer does and you still have the option Hal
describes checked, it could be the result of a corrupt mail profile.
Creating a new one should fix the problem. You may even be able to reuse
the autocompletion list by renaming the NK2 file to match the name of the
new profile.
--
Brian Tillman
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