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Old August 10th 07, 06:18 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Fred615
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Posts: 6
Default OE6 won't receive/send to Comcast

About a week ago, I wasn't able to receive or send email using OE6 to access
Comcast. After lots of foot dragging, Comcast finally said it isn't their
problem, but mine, because their web-based email can send and receive emails
to my account. And I can also access any new email messages through a browser
to my account, but of course don't have access to my folders and already
saved emails.

When I launch OE6, it tries to connect but usually will download only the
same first 4 or 5 emails from their server. When I click on Send/Receive to
see what's happening, I will often get a Login window but either OE6 is not
transmitting the login info correctly or Comcast is not accepting it because
the window just keeps on popping back up. And I also get the 60 second time
out message popup.. The weird thing is that a day ago, it worked pretty well
for about an hour; I was able to get about 30 or my backlogged 90 messages
and I was able to send messages also. But today it is back to being
non-responsive.

I've double checked all the settings and even went through Comcast's
procedure for installing and double checking the OE6 settings even to the
point of changing the outgoing port # to 587 as suggested in their documents.

Just a few minutes ago I launched OE6 and got the 15 or so messages I had
left in place on their server after using my browser to access the web-based
mail center. So it is very erratic and seems to only work properly once every
few days for a short while. Because of that I find it hard to believe that
the problem lies with OE6.

But I am wide open to suggestions on where to look for the problem.
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