Once again, the advice was to stop scanning of incoming and outgoing emails.
"Fred615" wrote in message
...
| Sorry I wasn't clearer on that; I stopped AVAST from checking anything
else
| in email except for the incoming and outgoing emails. It no longer is
| scanning archived messages or message bodies.
|
| It is still enabled for scanning my hard disks for everything else..
|
| Fred615
|
| "Bruce Hagen" wrote:
|
| You want to stop Avast from scanning e-mail, not everything else. You
did
| the opposite of what PA Bear wanted you to do.
| --
| Bruce Hagen
| MS-MVP Outlook Express
| Imperial Beach, CA
|
| "Fred615" wrote in message
| ...
| PA Bear,
|
| I am not running Norton or McAfee. At the suggestion of others I
installed
| AVAST a few weeks ago.. I just checked it and it was set to scan
| everything
| so I scaled it back to just check incoming and outgoing emails and
I'll
| see
| if that makes a difference.
| In the meantime, I launched OE and it received my new emails. So maybe
| it's
| going to work for awhile..
|
| Thanks,
| Fred
|
| "PA Bear" wrote:
|
| ...Comcast finally said it isn't their
| problem, but mine, because their web-based email can send and
receive
| emails
| to my account
|
| Comcast just wanted to get rid of you: OE doesn't use the same
mailserver
| as
| does the webmail page, so being able to access mail at the latter
doesn't
| mean squat when it comes to accessing mail in the former, Fred.
|
| Try disabling email scanning by your anti-virus application (not
| disabling
| or uninstalling the anti-virus application itself). It provides no
| additional protection, it may be causing the problem, and even
Symantec
| says
| it's not necessary:
|
| paste
| Disabling Email Scanning does not leave you unprotected against
viruses
| that
| are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
| incoming files as they are saved to your hard drive, including email
and
| email attachments. Email Scanning is just another layer on top of
this.
| To
| make sure that Auto-Protect is providing the maximum protection, keep
| Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
| the most recent virus definitions.
| /paste
|
http://service1.symantec.com/SUPPORT...02111812533106
|
| Also disable or uninstall any anti-spam applications, too.
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE, OE, Security, Shell/User)
| AumHa VSOP & Admin; DTS-L.org
|
| Fred615 wrote:
| About a week ago, I wasn't able to receive or send email using OE6
to
| access
| Comcast. After lots of foot dragging, Comcast finally said it isn't
| their
| problem, but mine, because their web-based email can send and
receive
| emails
| to my account. And I can also access any new email messages through
a
| browser to my account, but of course don't have access to my
folders
| and
| already saved emails.
|
| When I launch OE6, it tries to connect but usually will download
only
| the
| same first 4 or 5 emails from their server. When I click on
| Send/Receive
| to
| see what's happening, I will often get a Login window but either
OE6 is
| not
| transmitting the login info correctly or Comcast is not accepting
it
| because
| the window just keeps on popping back up. And I also get the 60
second
| time
| out message popup.. The weird thing is that a day ago, it worked
| pretty
| well for about an hour; I was able to get about 30 or my backlogged
90
| messages and I was able to send messages also. But today it is back
to
| being
| non-responsive.
|
| I've double checked all the settings and even went through
Comcast's
| procedure for installing and double checking the OE6 settings even
to
| the
| point of changing the outgoing port # to 587 as suggested in their
| documents.
|
| Just a few minutes ago I launched OE6 and got the 15 or so messages
I
| had
| left in place on their server after using my browser to access the
| web-based
| mail center. So it is very erratic and seems to only work properly
once
| every few days for a short while. Because of that I find it hard
to
| believe that the problem lies with OE6.
|
| But I am wide open to suggestions on where to look for the problem.
|
|
|
|