Outlook hangs at midnight
"Tim" wrote in message
...
I have a user of Outlook 2003 where every night at about 11:50 PM he
starts an email message to his supervisor to give him the night shift
update. It takes him until after 12:00 to complete the message with all
his numbers and such. Almost every night when he goes to send the
message Outlook hangs on him. He has to kill Outlook. When he opens
Outlook the message is in his drafts folder, but it still will not send.
He then has to copy the part of the message that did get saved in the
drafts folder and then paste it into a new message in order to complete
and send it.
I have been asking him to see if leaving the message open for an extended
time is the problem, but no matter how long he leaves it open before or
after Midnight he is fine. It is only when he crosses Midnight even for
as little as 10-15 minutes.
Just a shot in the dark...but have the server admin look at his account.
Maybe his login hours are disallowed during that time period.
Or perhaps there is some major CPU-stealing process that runs at that time
(data backups?). When is the backup for the Exchange server scheduled?
Is this person the only one with this problem? Or is he the only one there
at that late hour?
Good way to tell if is the client or server, shut down any time sync
options, set the pc clock to 1150 and try to repro the problem....
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f.h.
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