OK -thanks. So based on what you said below - we're back to the original
premise that the "Display As" field IS what will appear in the Recipient's
email - for the most part. . . .

So this field IS important.

In addition - it would seem to me VERY IMPORTANT - that folks know they are
going to lose their "Display As" field when they do an import or export of
their Contacts. Yikes!

At some point during the import / export my client's "Display As" is now
showing email only.

So let me ask you this - how do you set or reset the default for the
"Display As" field? You did say the default should be Name (email) - correct?

We're going to have to go back and manually change thousands of contacts -
but going forward we want it to display the name - even if that includes the
email.

Thanks~!

"Brian Tillman" wrote:

Whyvon wrote:

Is that what you are saying? That regardless of what is in the
"Display as" field - what the recipient sees is based on how their
email client provides it?

It's based IN PART on the recipient's client. Most clients I've used will
show only the Display As value, unless the recipient displays the properties
of the entities in the recipient field.

My client seems to feel that when I exported her list to excel and
imported
it back into Outlook - that we lost her "Display as" field - which used to
be
"name" only but is now "name and email".

Exporting and importing will often result in the loss or resetting of fields
such as Display As. That's why export/import should be avoided when
transferring data from one Outlook to another Outlook.

If she needs to change the Display As field on a wholesale basis, this tool
could be of use:
http://www.outlook-stuff.com/compone...id,1/Itemid,2/

She doesn't want her recipients to receive an email with the email address
in it. But she has not control over that - right?

She can certainly try and in most cases, it should work.
--
Brian Tillman